DiaMonde represents with a very heartful approach while operating at the highest level of expertise. Communication is done differently here, there are no superfluous mails – Nataša and her team just listen really carefully and then react very fast. To me, they are the most important link between us and the respective hotel, masterfully taking care of those – sometimes challenging – client requests. To hotels, this means that with DiaMonde, they will gain access to their strong network within the top agency scene, resulting in nothing less than an easy access to that very select and exclusive group. Their excellent storywriting and -telling abilities are second to none and their hotels profit immensely from these talents, as well as from their stellar reputation! Last but not least, I’d like to add that, on a personal level, as we’ve become friends over all those years, Nataša has actually managed to adjust my entire viewpoint on our industry altogether. For she walks ahead and doesn’t just follow behind.
I'm gonna make an educated guess what happened here. My two clients, Frick and Frack, the mop heads, were in a simple traffic accident. A minor fender bender, but maybe they were on the wrong side of the street or didn't look both ways. It could happen to anyone. My clients, exhibiting extremely poor judgement, followed your grandmother to this delightful, well-tended home. Now, at this juncture I'm deducing that they said or did something that crossed a line. And you, with some justification, put them in their place. Based on the salsa stain there, it could have gone a couple ways. Bottom line, not to be morbid, but if they're dead, I'm guessing that I'm… I'm gonna go with glass half full here and say they're not. My point is, if they're still alive, why kill us, because of a misunderstanding? Our own stupidity? Why mess up your lovely Abuelita's place? Why jump to the nuclear option? I'm saying keep it simple. I will collect my moronic clients, and poof! We are gone. Neither you nor your lovely Abuelita will lay eyes on us ever again. Guaranteed. Signed sealed and delivered. Assuming, you know, that they're still breathing.